Starting with Hired Help

Next: Payment Information

Please fill in the following sections to create your account. Use the Next and Previous links at the top of the page to move through the sections.

Please make sure the information for our operators is concise and accurate! Once your account has been created you will be eMailed with all of your account details as well as the national landline number for you to re-direct your calls to. If you would like to choose your own dialing code then please call a member of our sales team on 0845 871 2000 to speak to us directly.

Please let us know about you and your company

Your Title	(Mr / Mrs / Miss / etc)
Your First Name
Your Last Name
Company Name
Trading Name (if different)
Website
Your Job Role
Business Email
Company Phone
Company Fax
Personal Email
Personal Phone
Personal Mobile
Address
Postcode
Country

Payment Information

Previous: Main Details Next: Answering Calls

Please fill in the payment information below so that your account can be quickly set up. An initial deposit of £100 + VAT will be charged. Calls are charged at only a penny a second!

Card Type
Card Number
Card Holder	(Name on the card)
Valid From	(MM/YYYY)
Valid To	(MM/YYYY)
Issue #	(If applicable)
CCV
Offer Code	(If you have an offer code, please enter it now)

Answering Calls

Previous: Payment Information Next: Key Staff

We answer calls as follows: "Good morning/afternoon, Company Name. How may I help you?"

This format is standard reception response and works for a number of reasons:

The initial greeting lets callers realise the call has been answered, (in case they are distracted).
They hear the voice answer and then give their attention to the phone.
Even if distracted, they catch the greeting and are attentive enough to hear the "company name" following.
The "How may we help you" follow up lets the caller know, we have finished speaking and it’s their turn to talk.

This format saves time and gives the best response. However, if you want something different, we can script it in.

About your business

Tell us a little about you as a person. The more we know, the more we can assume the position of being your real live PA.

What industry are you in?

What products or services do you sell?

Key Staff

Previous: Answering Calls Next: Callers

Other than yourself, please give us the names and roles of key staff that people might ask for, as the sample below. It is very important that you fill out as much of this information as possible. You can create more contacts after you have created your account.

Job Role
Title, First and Last Name
Mobile No
Landline No
Home No
Email

Job Role
Title, First and Last Name
Mobile No
Landline No
Home No
Email

Job Role
Title, First and Last Name
Mobile No
Landline No
Home No
Email

Callers

Previous: Key Staff Next: Frequently Asked Questions

We need to know as much as possible about your likely callers, both corporate and individuals. You can set all these up in our back office system QBIS which we can help get you started with when you are ready. In QBIS, you can enter all your client information in detail, both personal and corporate. In fact, I think you will find that you can run the entire organisation of your business using QBIS. You can set up events, cases, projects, to-do's, meetings etc. If a client is set up in QBIS, with their phone numbers, then their details will "screen pop" when they call. This makes it much easier for us to give a more personal service to each and every one of your clients.

Corporate

Tell us about all your corporate callers. Are they a supplier/client/prospect company, (and the individuals who work for them), who they are and what they do.

Individuals

Tell us about any individuals who may call you, and if they are business contacts or social, (friends, family, etc).

Frequently Asked Questions

Previous: Callers Next: Confirm and Pay

If you have a set of questions that you are asked many times then please let us know the answers so that we can avoid wasting your time with them.

Confirm and Pay

Previous: Frequently Asked Questions

Any other information?

If there is anything else you need to tell us, then please let us know here.

Please ensure you have all the information correct and then click on Submit below. We will then take your initial deposit of £100 and set you up with your very own Hired Help number. This will take about 30 minutes and we will call you as soon as it is ready.